For businesses and organisations

Delivery that helps your business grow, not one that takes a cut of it.

Tuckero doesn't take a percentage of your sales. You pay one flat fee per delivery, set by the road distance from your door, and every dollar of the order stays with you.

Why local businesses choose Tuckero

We exist to help local businesses reach more customers while keeping their costs down.

No commission on your sales

Our fee depends on distance, not on what you sell. A $30 order and a $150 order to the same address cost you exactly the same to deliver.

Keep your own prices

No need to raise your prices to cover a delivery app’s cut. Charge your customers whatever delivery amount suits you, or offer it free.

Your customers stay yours

We don’t list you beside your competitors or advertise other businesses to your customers, and we never use their details for marketing.

Your money stays with you

Your customers pay you for their order, the way they already do. We bill you only for the deliveries.

Fair to local drivers

Drivers keep their full fee on every trip. Any partner discount comes from Tuckero’s share, never theirs.

No lock-in

No minimum term unless you ask for one, and no exit fee. Leave with 14 days’ notice. Stay because it works for you.

Commission-based delivery appsTuckero
What you payA percentage of every order’s valueOne flat fee per delivery, by distance
Bigger ordersCost you moreCost you the same
Your pricesOften raised on the app to cover the commissionStay the same
Your customersOrder through the app, alongside your competitorsOrder from you
Surge pricingCan apply at busy timesNever

Commission rates and terms vary by app and plan. Check the current terms of any app you compare.

How it works

Every partner gets a fixed pickup point, a booking link, and live tracking for each delivery.

1

A delivery is booked

By your customer through your partner link, or by you for them. Your shop is already set as the pickup.

2

Billing is agreed

Paid at booking, or added to your weekly invoice, using the payment option you choose below.

3

A local driver delivers

The driver collects from you with a photo, and the customer follows the trip on a live tracking page.

Choose how you pay

Pick the option that suits how your business already works. You can change option later. Your payment terms are written into a one-page Partner Schedule before you start.

1. Your customers book and pay through your link

First to launch

Best for shops, cafés and organisations that want to offer delivery without handling delivery money.

  • You get your own Tuckero link and QR code to put on your website, receipts, counter or social media.
  • Your shop is fixed as the pickup. Your customer enters their address, sees the price and pays Tuckero by card, Apple Pay or Google Pay.
  • You prepare the order; a driver collects it and the customer tracks it live.
  • Nothing to set up on your side, and no invoices.
Who pays TuckeroYour customer
HowCard, at booking
WhenBefore a driver is sent

2. You book, and we invoice you weekly

Available now

Best for businesses that send deliveries every week and take orders themselves, by phone, at the counter or online.

  • You book each delivery on your own Tuckero partner page. Your shop is the pickup and the price shows before you confirm.
  • Every Sunday evening we email one invoice for that week's completed deliveries. It's due within 7 days, by PayID or bank transfer.
  • You may charge your own customers any delivery amount you choose.
  • Free cancellation until the driver collects the item.
Who pays TuckeroYou
HowPayID or bank transfer
WhenWeekly invoice, 7 days to pay

3. You book, and pay per delivery by card

Coming soon

For businesses that take orders themselves, by phone, at the counter or online, and prefer to pay as they go.

  • You book each delivery from your partner page. The price shows before you confirm.
  • Your card is saved once, securely with Square, and charged for each delivery when you book it. Square sends you a receipt every time.
  • You may charge your own customers any delivery amount you choose.
  • Free cancellation, refunded to your card, until the driver collects the item.
Who pays TuckeroYou
HowSaved card
WhenEach time you book

4. Delivery inside your own online checkout

By arrangement

For businesses with their own online ordering, who want customers to pay for items and delivery in one payment.

  • Your checkout shows Tuckero's delivery price for the customer's exact address.
  • Your customer pays you once, for the order and the delivery.
  • When the order is ready, it is sent to Tuckero and a driver is dispatched.
  • You keep your own payment provider. Tuckero's fee for each delivery goes on your weekly invoice, or is charged to your card if you pay per delivery.
  • Set up individually with each business. Talk to us about how your checkout works.
Who pays TuckeroYou
HowWeekly invoice or card
WhenAs agreed with you

The same for every partner

Whichever option you choose.

Good to know

CancellingFree until the driver collects the item. Before a driver accepts, cancel from your partner page; after that, contact us.
After collectionA delivery can't be cancelled or refunded once the item is collected. Drivers are paid for every trip they carry.
RefundsCard payments are refunded to the card that paid, through Square. Invoiced deliveries cancelled before collection are left off your invoice.
Customer not homeIf the delivery can't be completed for a reason on the customer's side, it is charged as a completed delivery.
Wrong item handed overOur drivers carry what you hand them. A return or redelivery trip caused by a wrong item is charged to the business that packed it.
What we don't carryPrescription medicines, alcohol, tobacco and vaping products, other age-restricted goods, and items worth over $500.
Schools and childcareDeliveries are handed to staff at reception or the office, never to a child.
Tracking textsYour customer gets one text with a live tracking link. Whether this is included in the price or charged per message is set in your Partner Schedule.

Full details are in our Merchant Partner Policy, our Terms of Service and our Privacy Policy.

Become a partner

Tell us your business name, address and the option that suits you. We'll meet you, agree your Partner Schedule, set up your pickup point and partner page, and run a few test deliveries with you.

Email us to get started

admin@tuckero.au